St. Michael's Emergency Rooms Provides 24-Hour Urgent Care & Emergency Room Services

Service Area

Sugar Land, The Woodlands, Missouri City, Stafford & Rosenberg

Our Commitment

• St. Michael's Emergency Rooms is dedicated to providing the best in emergency care.

Services

• 24-Hour Urgent Care Services
• Private Care Rooms
• Pediatric Services
• On-Site Diagnostic Labs
• Radiology with Same-Visit Results
• Point of Care Testing

Locations

• Westheimer, TX
  (832) 301-9195

• Sugar Land, TX
  (281) 201-6825

• The Woodlands, TX
  (281) 882-3273

Who We Are

We’re an emergency room just like the big hospitals have, only a whole lot better. Like the hospital-based ERs, St. Michael’s Emergency Rooms is open 24/7/365. We never close, not even for hurricanes. In fact, we were the only ER in the metro Houston area open during Hurricane Ike. So we’re dependable. On top of that, we’re easy to find, parking is free and right outside the front door, the examination rooms are private (and beautiful!) and there’s virtually no waiting. So in that respect, we’re not at all like a hospital ER. What you won’t find at St. Michael’s are burnt out, agitated people. What you will find is a happy, caring staff ready to give the best possible medical attention to a patient, incredible follow up care, and a pleasant atmosphere. 

We service patients of all ages (from infant – seniors) and handle any size of emergency, from scrapes and colds to the most major heart attacks, strokes and accidents. Our staff is top drawer—the best ER trained doctors and nurses in the metro Houston area. We have all of the equipment of a hospital ER, like on-site labs and radiology, but here you'll get test results sooner than next week. St. Michael’s features “point of care testing” with same day results and an on-call radiologist 24/7.  And St. Michael’s doesn’t cost any more for the extra service: we take all private insurance and Medicare, and our prices are usual and customary fees for the Houston market.

If you like waiting rooms, the big hospitals will provide you with a lot of time there. But since nobody gets better in the waiting room, visit us at our Sugar Land, Houston (on Westheimer) or Woodlands location. Take advantage of our offer on this page: pre-register with St. Michael’s and we’ll treat you to coffee and a mini first aid kit. Visit our website today.

Frequently Asked Questions

What is considered a medical emergency?
The state of Texas defines an emergency by the "the prudent lay person standard". In other words, when a patient feels that their symptoms are so severe that it could cause harm without treatment, it is a medical emergency. A patient’s concern about the severity of their condition is reason enough to be seen at an emergency room. Symptoms that seem like mere discomfort to some people could be signs of something very serious. For example, an unexpected toothache could be a symptom of heart attack, and extreme water retention could be a symptom of kidney problems. Patients would not be able to diagnose these conditions themselves; they need to be evaluated by a doctor.

How does St. Michael's Emergency Rooms differ from an emergency room at a hospital?
St. Michael's Emergency Rooms is staffed with the same board-certified doctors and equipment as an emergency room at a hospital, and we handle any type of emergency. The only difference between St. Michael's and a traditional hospital emergency room is that we are not physically connected to a hospital. After a patient has been evaluated and treated at St. Michael's, if the patient needs surgery or stay overnight at a hospital, we can transport them to a hospital.

If St. Michael's offers the same services as an ER located at a hospital, why choose St. Michael's?
St. Michael's was built with patient comfort in mind. This means very short wait times of about 15 minutes and private care rooms with elegant furniture and flat screen TVs. Our staff strives to make the emergency experience as comfortable and pleasant as can be. 

When should a patient visit St. Michael's rather than their own physician?
Since we are open 24/7, we're available to see patients when regular hospitals are closed. In the event of a life-threatening emergency, we can treat a patient, something that a doctor's office is not always prepared to do.

How is St. Michael's Emergency Rooms different than "urgent care”?
Urgent care facilities have extended hours and are usually staffed by a nurse practitioner who is not trained to treat critical trauma patients. If a patient has a life-threatening emergency, the urgent care clinic will direct the patient to EMS or 911. In contrast, we are fully equipped with emergency room-trained doctors, technicians and nurses ready to handle all types of emergencies. Our doctors are trained in advance life support and also work at level one and two trauma centers when they're not on duty at our facilities.

What are St. Michael's hours of operation?
St. Michael's is open 24/7, 365 days a year. We don’t even close when there’s a hurricane!

Does St. Michael's treat babies and children?
St. Michael's Emergency Rooms treats patients of all ages. We have specially-designed pediatric rooms for treating children from newborn through adolescence.

Is St. Michael's more expensive than other types of medical care?
Most insurance plans have a separate co-pay system for "emergency room visits", which is higher than a doctor's office visit and an "urgent care visit." Since we’re an emergency department of First Street Hospital, the traditional emergency room visit fee applies to being treated at St. Michael's Emergency Rooms. If your insurance card doesn’t explain the fee structure, please call your insurance company to determine your co-pay before your visit.

How do St. Michael's fees compare to other emergency rooms?
Emergency room fees vary at different facilities. We charge regular and customary fees for patients in the Houston area. We charge patients an average fee, neither higher nor lower than other emergency rooms.

How does a patient know if St. Michael's is "in network" for insurance?
We are not "in network" for any insurance carrier. Texas law requires insurance carriers to pay for emergency care at the network level, whether in network or not, because if a trauma patient had to investigate their insurance "network status" before seeking emergency medical help, this loss of time could put the patient's life at risk. This is why Texas doesn’t allow insurance companies to discriminate between "in-network" and "out -of- network" care in emergency situations.

How does St. Michael's handle patients without insurance?
We offer a medical screening to all of our patients. If the exam shows that the patient is having a life-threatening emergency, we will treat the patient regardless of whether they can pay for it. If the patient can be treated by a doctor in a non-emergency setting, we will give a referral. A patient who is not in a life threatening emergency also has the option to "self pay."

What is "self pay”?
Patients without insurance can "self pay" by check, credit card or cash.

Does St. Michael's have a radiology department?
We have three major types of radiology technology: X-ray, ultrasound and CT. We have a radiology technician working 24 hours per day and a radiologist (a doctor) on call 24/7. After the patient’s images are taken, they are immediately evaluated by the radiologist. Results are available during the same visit. For more information, please visit our website.

Does St. Michael's have a diagnostic lab on-site?
Our diagnostic laboratory is equipped to perform "point of care" testing, which are tests developed rapidly so patients can get results while they wait. For more information, please visit our website.

Professional Associations, Awards and Certifications

• Combined Operating License Application (COLA)
• American College of Radiology (ACR)
• Joint Commission on Accreditation of Healthcare Organizations (JCAHO)

Promotions and Special Offers

• Register Online and Receive a Free Coffee Card and Mini First Aid Kit

Specialties

• Open 24 Hours, Seven Days a Week, 365 Days a Year
• Wait Time is Less than 15 Minutes
• Serving Patients of All Ages
• We Handle Any Size of Emergency
• Three Convenient Locations
• Highly-Trained Physicians, Nurses and Technicians on Staff
• Free Parking
• Very Friendly Staff
• Specializing in Pediatric Care, Kid-Friendly Atmosphere
• We Were the Only Emergency Room in the Houston Area Open During Hurricane Ike
• All Private Insurance and Medicare Accepted

Locations

• Westheimer, TX
  (832) 301-9195

• Sugar Land, TX
  (281) 201-6825

• The Woodlands, TX
  (281) 882-3273